Privacy Policy
Last updated: October 27, 2026
This policy explains what personal information Surrey Movers collects through this website, how we use it and the choices you have. We keep it simple: we collect only what we need to give you a quote and move your belongings.
Who we are
Surrey Movers is a moving company serving Surrey, BC and nearby cities in Canada. You can reach us at surreymoversbc@gmail.com or (604) 674-7874.
What we collect
When you request a quote through our form, we collect the information you enter:
- Your name, phone number and email address
- The address you are moving from and the address you are moving to
- Your move date and preferred time window
- Your message about what you are moving, if you choose to write one
- The web page you submitted the form from
Other information
If you call or email us, we keep the details you share so we can answer you. Our website and its service providers may also receive basic technical information when you visit, such as your IP address, browser type and the pages you view.
How we use your information
- To respond to your quote request and contact you about your move
- To plan, schedule and carry out your move
- To keep records, handle payments and meet legal and tax requirements
- To protect our website from spam and misuse
Who we share it with
We do not sell your personal information. We share it only with the services that help us run the business, such as our form handling provider (Formspree), our customer management system and our website host. These providers may only use your information to provide their services to us. We may also disclose information when the law requires it.
Where your information is stored
Some of our providers store or process information outside Canada, including in the United States. Their laws may differ from Canadian laws.
Cookies and third-party content
We do not use advertising cookies. Some pages embed Google Maps, and Google may collect information when that content loads. Google handles it under its own privacy policy.
How long we keep it
We keep your information for as long as we need it to answer your request, provide our services and meet legal, tax and accounting requirements. After that we delete it or make it anonymous.
Your choices
You can ask us to show you the personal information we hold about you, correct it, or delete it, and you can withdraw your consent to us contacting you. Email surreymoversbc@gmail.com and we will respond within a reasonable time. We may need to keep some information to meet legal requirements.
Security
We take reasonable steps to protect your information. No website or system is completely secure, so please do not send sensitive details such as banking information through the contact form.
Children
This website is for adults arranging a move. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
Questions about this policy or your information? Email surreymoversbc@gmail.com or call (604) 674-7874.